Who sees what.
A pet’s information moves between the veterinary practice and the family. Here is what stays inside the clinic, what becomes visible in the app, and who decides.
| Information | PracticeThe practice, in Vetium | FamilyThe family, in Petium |
|---|---|---|
| Visits saved as draftsThey stay internal until the practice saves them as final. | Practice: yes | Family: no |
| Saved reportsThey become viewable in the app, also as PDF. | Practice: yes | Family: yes |
| Home treatmentsWith medication, dosage, instructions and reminders. | Practice: yes | Family: yes |
| AppointmentsThe request starts in Petium; the practice chooses and confirms the time. | Practice: yes | Family: yes |
| Invoices made availableThey arrive in Petium, ready to view. | Practice: yes | Family: yes |
| Practice’s internal notesThey always stay with the practice. | Practice: yes | Family: no |
The connection only exists when the practice uses Vetium. Without Vetium, Petium only contains what the pet parent enters.
In the practice
Team members and roles
Colleagues are invited by email with a role: the available actions depend on their permissions.
Sistema TS credentials
Each vet sets up their own credentials and the clinic chooses who reports the expenses.
The data belongs to the practice
Clients, patients, staff and appointments can be exported to Excel. For clinical records and a full backup, just ask support.
In the family
Shared management
The pet parent can share the management of the profile with the people who look after the pet.
Linked family members
Family members linked to the patient can view the record, treatments and appointments in the app. The practice’s internal notes stay separate.
Several pets, separate profiles
Each animal has its own profile and health history, even within the same account.
How we handle data
Dog And Dog processes data in accordance with applicable law and its own Privacy Policy, available on the website and in the app. There you will find purposes, legal bases, retention periods and your rights.
Data controller
Dog And Dog SrlViale Luigi Majno 28, 20122 Milano
admin@doganddogsrl.com
To exercise your rights or ask a question about your data, write to this address.